When applying UCD to sanitation, describe a problem your organization was trying to solve?
Make a counterweighted door without the use of cement because in some parts of Africa cement is not readily available/expensive
What solution did you design to solve the problem?
Make a plastic counterweighted door
WHAT WORKED WELL
What part(s) of the UCD process did your organization do very well?
Making the plastic counterweight shape as narrow as possible so it doesn't get stuck inside the hole
WHAT DIDN'T WORK
What part(s) of the UCD process did not go well?
Making the plastic counterweight shape wide and the door getting stuck inside the hole as the hole started collapsing
TOOLS AND FRAMEWORKS
What UCD tools or analytical frameworks did you use?
- Iterative design process
- Continuous improvement
WHAT WAS REALLY HARD
What were your biggest struggles?
Setting the proper design parameter for width of door
What was your biggest a-ha moment?
Need more safety factors for things of a random/chaotic nature
So then what? What did you do? Discard the idea? Change course?
Designs that don't work aren't failures because you discovered designs that don't work. Learn and make them better!
What advice would you give other organizations?
Learn to expect the unexpected